Privacy Policy

What this policy covers

This Privacy Policy explains how Layerbrain, Inc. ("Layerbrain", "we", "us", or "our") collects, uses, stores, and shares information when you visit our websites, join a waitlist, contact us, or use our products, previews, research tools, or related services (together, the "Services").

This policy applies to information we collect directly from you, automatically through the Services, and from third parties that help us operate the business. It does not apply to third-party websites, products, or services that we do not control.

Information we collect

Information you provide to us

We may collect information you provide directly, including:

your name, email address, company, role, or other contact details
account, billing, and payment-related information
communications you send us through forms, email, support, or sales conversations
content you submit to the Services, such as prompts, files, feedback, or other inputs
outputs, settings, and preferences associated with your use of the Services

Information we collect automatically

When you use the Services, we may automatically collect:

device, browser, operating system, and language information
IP address, approximate location, timestamps, and request metadata
usage data such as pages viewed, features used, session activity, and referrers
cookies, local storage, and similar technologies used for authentication, security, analytics, and product functionality
service telemetry, logs, crash data, and performance diagnostics

Information from third parties

We may receive information from service providers, analytics vendors, payment processors, identity providers, infrastructure partners, and other business counterparties that help us operate, secure, and improve the Services.

How we use information

We use information to:

provide, maintain, and improve the Services
authenticate users, secure accounts, and prevent abuse
process transactions, invoices, credits, and support requests
communicate with you about the Services, updates, releases, and administrative matters
monitor usage, debug issues, and understand product performance
comply with legal obligations and enforce our agreements
develop and improve our systems, features, and research workflows, subject to any separate contractual commitments that apply to a specific product or customer relationship

We do not sell your personal information.

We may share information:

with vendors and service providers that host infrastructure, process payments, deliver communications, provide analytics, or support security and operations
with affiliates involved in operating the Services
with professional advisers, auditors, insurers, or acquirers in connection with financing, diligence, reorganization, or a corporate transaction
when required by law, regulation, legal process, or valid governmental request
to protect the rights, safety, security, or property of Layerbrain, our users, or others
with your direction or consent

We may also disclose aggregated or de-identified information that does not reasonably identify you.

Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business and security records. Retention periods vary depending on the type of information, the sensitivity of the data, and whether we need it for operational, legal, or security reasons.

Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. No system is perfectly secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. You may also be able to opt out of certain communications or browser-based tracking technologies.

You can exercise rights requests or ask privacy questions by contacting us at privacy@layerbrain.com. We may need to verify your identity before completing certain requests.

Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand site usage, improve performance, and support security. You can control cookies through your browser settings, though some parts of the Services may not function properly without them.

Children's privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will investigate and, where appropriate, delete it.

International data handling

We may process and store information in the United States and other countries where we or our service providers operate. By using the Services, you understand that your information may be transferred to jurisdictions with different data protection rules than those in your home jurisdiction.

Changes to this policy

We may update this Privacy Policy from time to time. If we make a material change, we will update the date above and may provide additional notice when appropriate. Your continued use of the Services after an update becomes effective means the updated policy applies going forward.

Contact

For privacy questions, requests, or complaints, contact privacy@layerbrain.com.