Privacy Policy

Welcome to Layerbrain (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website layerbrain.com and use our services, including our app, API, and distributed compute infrastructure.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• First Name
• Last Name
• Email Address
• Phone Number (optional)

2.2 Non-Personal Information

We also collect non-personal information, including:

• Browser Type
• Device Information
• IP Address
• Usage Data (e.g., pages visited, time spent on pages)

2.3 Methods of Collection

We collect information through:

• User Registrations: When you create an account with us.
• Contact Forms: When you reach out to us for support or inquiries.
• Analytics Tools: Such as PostHog, to understand how users interact with our services.

3. Purpose of Data Collection

We use the collected data for the following purposes:

• Providing Services: To deliver and maintain our product, Brain, available at brain.layerbrain.com.
• Enhancing User Experience: To improve the functionality and user interface of our services.
• Security: To protect against unauthorized access, fraud, and other malicious activities.
• Support: To respond to your inquiries and provide customer support.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you provide explicit consent for certain data processing activities.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legitimate Interests: For purposes such as improving our services and ensuring security.

4. Data Sharing and Third Parties

We may share your information with third-party service providers to facilitate our services, including:

• PostHog: For analytics and understanding user interactions.
• Stripe: For payment processing.
• Sentry: For error tracking and monitoring.

These third parties are contractually obligated to protect your information and are prohibited from using it for any other purposes.

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure servers provided by:

• Microsoft Azure
• Amazon Web Services (AWS)
• Nexgen Cloud

All data is stored within the European Union (EU).

5.2 Security Measures

We implement robust security measures to protect your data, including:

• AES Encryption: Advanced Encryption Standard to secure data.
• High-Grade Encryption: To protect data in transit and at rest.
• Strong Access Controls: Restricting access to authorized personnel only.

6. User Rights

Under GDPR and CCPA, you have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.

How to Exercise Your Rights

You can exercise these rights by:

• Contacting Support: Email us at [email protected].
• Account Settings: Manage your preferences through your account dashboard.

7. Cookies and Tracking Technologies

7.1 Use of Cookies

We use minimal cookies to enhance your browsing experience and ensure the proper functioning of our services. These may include:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: To understand how users interact with our services.

7.2 Cookie Management

You can manage your cookie preferences through our Cookies & Consent Settings Dashboard. We will update this policy as our cookie usage evolves.

8. Legal Compliance

8.1 Applicable Laws

We comply with the following privacy laws:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)

8.2 Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will take steps to delete such information.

9. Policy Updates

9.1 Notification of Changes

We may update this Privacy Policy from time to time. Any changes will be communicated to you via email.

9.2 Effective Date

This Privacy Policy is effective as of November 5, 2024.

10. Additional Information

10.1 International Data Transfers

We keep your data within the EU and do not transfer it internationally. All data storage and processing are conducted in compliance with GDPR.

10.2 Data Retention

We do not retain user data indefinitely. When users offboard from our services, we delete their information within 30 days.

10.3 Automated Decision-Making

We do not use automated decision-making or profiling in our services.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]